Can a Bad Google Review Ruin Your Business? Let's Discuss it

Do you have a business? Then I can predict you are on Google My Business. If you're not then you must create a detailed Google My Business Listing. So, Let's discuss more it.

Maybe you. But a lot of top businesses including small and big are troubling with negative reviews these days. Suppose, You're running a business, You're getting a good through positive feedback from your loyal customers. Suddenly, You got a negative review on the listing. It is not a strange thing. This is a common issue. So, the question arises here. What should you do when you got a bad review?  Here is a crucial  solution.

Example:  A bad review on google business listing. Have a look.


How we can handle this kind of issue?

I'm going to share with you a quick and effective guide. Be aware and keep patience if you have some kind of issue with your business. Although, You got one bad but maximum positive feedback. However, sometimes it can put a deep effect on sales. So, We have to consider it serious.

First, you don't need to panic about the situation. Evaluate the solution to take possible action against the bad review. Consider it deeply. Because customers are everything for a business. Even whatever your business services or products.

Respond quickly to the bad review. Find the customer's issue. If it is genuine. Then try to solve the problem as soon as possible. When you'll be done it. Then, ask him/her to change the feedback. Or, If you have not many specific solutions that already happen. However, Again you don't need to worry about it. Be positive. Apologize for the problem and confess to him/her that your service will never give you any problem in the future again or you can offer them something valuable.

In various conditions, the business got fake reviews from bad competitors. In this condition. You should be confident because you didn't do anything bad with your real customer or dissatisfied them. You can flag or dispute it.

Because Google is very smart and allows you to flag reviews that are fake so they can remove them.

How does it work?

Click on the three vertical dots in the upper-right corner of the review, then click “Flag as inappropriate.”


Not enough, But you can also escalate the issue by Google. Here's how?

Go to your Google listing home page. At the bottom of the menu on the left-hand side there should be an option for support. Click it.


I hope the information will be beneficial for your business.

Conclusion: Thousands of businesses are registered or present on the internet and getting the problems of bad reviews. Mainly you must focus on your business quality and services. You should improve your positive review to ask through customers as feedback.

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